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Terms & Conditions of SEEDS DEL MUNDO

Terms & Conditions of SEEDS DEL MUNDO

Overview

This website is operated by Seeds Del Mundo. Throughout the site, the terms “we”, “us” and “our” refer to Seeds Del Mundo. Seeds Del Mundo offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.
Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Online Store Terms

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws)
A breach or violation of any of the Terms will result in an immediate termination of our Services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

IMPORTANT: Every customer is fully responsible for filling in a correct and complete address.
When ordering at Seeds Del Mundo, you are responsible for filling in the correct address details.
If you fill in the address details incorrectly or not completely, you are responsible for any loss or disappearance of packages at customs, mail order companies or carriers.

If you have purchased products with a limited expiration date and have not entered your address completely or incorrectly, we will always contact you as soon as possible.

You always ensure that you can be reached easily on the contact details provided by yourself, such as email address and telephone number. If you do not respond to our contact attempts to find out the correct or complete address and the ordered products spoil, rot, mold or ferment, these costs will be for your own account.

After ordering, the products are immediately reserved for shipment. Other people can therefore no longer order the reserved products. Due to the low numbers of many unique and sensitive products, it is simply not possible for SEEDS DEL MUNDO to cover ordered and reserved orders with limited shelf life when failing to fill in correct address details.

SEEDS DEL MUNDO always does its best to send all parcels on time. Since every country has a different way of postal code notation or postal code format, SEEDS DEL MUNDO cannot solve address puzzles for more than 200 countries in the world. Therefore, always pay extra attention to what you enter.

Payment

When you place an order you can choose to pay via PayPal, PayPal Checkout or Direct Bank Transfer ! Payments via Direct Bank Transfer must always be made within 7 days after the invoice date, in a manner to be indicated by the User in the currency in which the invoice is made, unless stated otherwise by the User in writing. We allow 7 days because we are dealing with products with often a relatively short shelf life. When placing an order, the products are reserved for the customer, of course, but if we cannot ship the products on time because we have not received a payment, we can no longer sell the products to someone else. Which is why we reserve all products for 7 days only for each customer. If a customer places an order and has not paid within 7 days, we are inclined to cancel the order. Of course we will approach the customer by email and or telephone to offer support if this is necessary with the payment. Also, if we can’t get in touch with a customer within these 7 days, we are also inclined to cancel the order.

Handling costs

We add handling costs with every order because, we as a company, have a lot of work to take care of the seeds, seedlings, fruits and/or cuttings. During 7 days a week we are busy cleaning the seeds, taking care of the fruits, seedlings and/or cuttings. Once an order has been placed, the concerning products will be cleaned with great care and repackaged to arrive at the customer in the best possible way. This takes a lot of time, which is why we have implemented the handling costs.

Shipping information

Depending on what you have ordered, your order will be sent via a package or an envelope. The shipping costs will be based on the weight of the package. The shipping costs will automatically be calculated during the checkout process when you enter your residence details, before paying for your complete order.

We are spending a lot of time taking care of our products. We want to make sure that you receive the best product possible! We do everything in our power to make sure that your product(s) arrive safely and well in your country of destination.

Ordering is 100% at your own risk. Make sure that your address is complete and 100% correct. Make sure that you are aware of the import requirements and conditions of your own country. If you are nog sure you can fill in all shipping information you can always send us additional shipping information via our special additional shipping information form:

SEEDS DEL MUNDO cannot be held responsible for all the different import conditions and requirements of each country. When you order at SEEDS DELL MUNDO you agree to all of these terms. To make a clear overview, the most important agreements are summarized via the bullet points below:

  1. You are aware that you are 100% responsible of entering the correct shipping address, correct district, ZIP code and all other details
  2. You are 100% responsible for filling in your correct telephone number WITH country code. If there are any problems, we could always try to call you about your order
  3. You are 100% responsible for being up to date about the latest import requirements and conditions for your own country.
  4. Please enter a valid email address where we can reach you. We often want to ask some questions about your order, or explain something to you.

Filling in the correct shipping address

We would like to deliver the orders to the correct address. Entering your correct address is very important for this. We can therefore not be held liable if you provide an incorrect address, as a result of which the package does not reach you. Once a parcel is sent, the address cannot be changed. So please check whether you have entered the correct address we need.

Parcels with delay

Unfortunately, once your order has been shipped, we have no influence over anything. An estimate can be given when packages will arrive, but exact times cannot be guaranteed. We have no influence on any postal company and therefore we cannot be held liable for the fact that a package has been delayed by the postal company. The only thing we can do and what we are responsible for is the timely delivery of your package to a postal company.

Of course every situation is different, and we would like to treat each situation separately and see what can be done if an order is delayed.

Procedure when your package is delayed

It is of course possible that your package has been delayed, which unfortunately we as a company cannot do anything about. We can, however, submit a complaint to the relevant postal company. As mentioned before, we try to solve these situations as best as we can. Do you want to file a complaint? This is what you can do:

✓ Send an email to info@seedsdelmundo.com with pictures of every seed, fruit and or cuttings you have ordered

Express shipping?

This is important for the cuttings, fruits and some seeds. Fruits are the tastiest when they reach you as quickly as possible, of course. In addition, cuttings can stay well on the road for about 10 days. Some seeds are only viable for a short time when they are in transit, so it is important that they reach their final destination as quickly as possible. Depending on the country and the order, express shipping might be the best option as this is one of the quickest options. If you want to make use of express shipping let us know if you want more information regarding time and costs applicable in your country.

We are spending a lot of our free time taking care of our products. We want to make sure that you receive the best product possible! We do everything in our power to make sure that your product(s) arrive safely and well in your country of destination.

We try to arrange everything as well as possible from the Netherlands, but unfortunately we have no influence over how it is arranged in your country. Depending on what you have ordered, your order will be sent via a package or an envelope. Depending on the weight, the costs will be based on this. When paying for your order, you can enter your residence details so that the shipping costs are automatically calculated.

Some products have a limited expiration date, therefore, we also offer the option international express! Within a few working days your package should arrive. Of course, there are also costs involved. If you want to know what the costs are and we can do for you, click here!

Phytosanitary certificate

For many countries a phytosanitary certificate is mandatory. Since we ship from the Netherlands, within Europe this is not a problem. However, for many countries we need to provide the package with a phytosanitary certificate. If we want to send the package to one of the following countries, a phytosanitary certificate is required: Puerto Rico, Guadeloupe, Martinique, French Guyana, Suriname, Colombia, Morocco, Tunisia, Algeria, Senegal, Sudan, South Africa, Réunion, Mayotte, Pakistan, China, Taiwan, China and India Mexico, Barbados, Costa Rica, Venezuela, Brazil, Argentina, Turkey, Egypt, U.A.E., Malaysia, USA, Indonesia, or New Caledonia, New Zealand.

For the following countries a phytosanitary certificate is only mandatory when large orders are shipped:
Canary Islands, Canada and Australia.

Click here to find more information regarding a phytosanitary certificate. Unfortunately, at this moment we cannot provide any package with a phytosanitary certificate. We are busy arranging a phytosanitary certificate because we would like to see this differently in the future!

What can we arrange for you if a certificate is mandatory for your country?

We can ship the order anyway without applying for a certificate. Meaning that we can ship it with all the love and caring and hope it will arrive at your doorstep. What does this mean for you?

✓ All risks are for yourself
✓ We cannot be accountable for any loss of the package due to the permissions of the country
✓ The costs incurred cannot be reclaimed

I hope that you understand that the risk will be for you as a customer since we have no influence on the border patrol of customs of any country. I hope you appreciate our transparency about this subject.

Accuracy, Completeness And Timeliness Of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. We are doing our best to present the information as
completely as possible and to keep it up to date!

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Detection of Plant-Pathogenic Bacteria in our seeds

Our seeds are planted, harvested and cared for with a lot of love and effort. This is our passions and together we make something beautiful out of it. This is all purely a hobby for us. This implies that no field inspections are conducted by certification agencies or any representatives of commercial seed companies. Therefore, the seeds are not tested on quality, bacteria, molds and or pathogenic bacteria. Plant-pathogenic bacteria are oftentimes present in the seeds itself or in de soil already. These organisms can cause diseases that could kill the seed or seedling. Chemicals applied to the seeds can prevent and or reduce a harmful attack regarding any pathogens, but no chemicals are used for our seeds in Suriname. All tropical fruits, dragon fruit cuttings, herbs, etc. are cultivated in a healthy soil. By agreeing to the following terms & conditions, you agree to this. You are of course entitled to test the seeds yourself after the purchase.

Modifications To The Service And Prices

Product prices can and may be changed without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products Or Services

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Accuracy Of Billing And Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. So that we can complete your transactions and contact you as needed.

Reviews

After a period of time you will receive a one last mail regarding product review. When agreeing with the Terms & Conditions of Seeds Del Mundo, you confirm hereby that we are allowed to send you an email regarding product review. This email will be sent once. The email will be sent to help us, but also in order to help other customers ! Next to this, you will also receive 15% personal discount on your next order if you leave a product review. You are not obliged to respond to this email.

Optional Tools

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.

Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Errors, Inaccuracies And Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer Of Warranties; Limitation Of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Seeds Del Mundo, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Changes To Terms and Conditions

You can review the most current version of the Terms and Conditions at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

Contact Information

Questions about the Terms and Conditions should be sent to us at: info@seedsdelmundo.com

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